Description
Order Details
The Zoom Phone Toll-Free Numbers add-on adds toll-free numbers to the phone plan to allow others to contact your phone free of charge. The best deployment for these numbers would be as a designated company number or personal direct line.
Features
- • Industry-leading HD call quality
- • Native Windows, MacOS and Linux desktop apps
- • Native mobile apps for iOS and Android
- • Port existing numbers or purchase new ones (DID)
- • Toll Free Numbers
- • Add Toll-Free numbers to your phone plan to allow others to contact you free-of-charge
- • Use as the designated company number or a personal direct line.
- • Phone Extension Number
- • Voicemail with transcription
- • Unlimited Auto Attendants/IVR
- • Dial by name directory
- • Automatic Call Distribution groups (ACD) with call queueing
- • Barge/Monitor/Whisper/Takeover
- • Holiday and business hours routing
- • 3-Way ad hoc conference calls
- • Call Recording
- • Configurable anonymous and specified call blocking
- • Emergency Calling
- • Nomadic E911 addressing (US and Canada) - Download the Data Sheet
- • Emergency Response Center
- • Shared line appearance/delegation
- • Call handoff between devices
- • Call Park
- • Chat (Presence, 1:1 and Team Messaging)
- • Plug-and-play VoIP phones
- • Analog devices support (ATA, paging, etc.)
- • Hot desking
- • Elevate a call to a Zoom Meeting
- • Transfer a call to a Zoom Meeting or Zoom Room
Integrations
- • Salesforce
- • Slack
- • Contact Center
- • Microsoft
- • Google
Centralized Administration
- • Single sign-on via SAML 2.0
- • 256-bit authentication / media encryption support
- • Enterprise APIs and security
- • Zero-touch provisioning of phones
- • Mix types of plans in an account
- • FEDRamp Moderate Compliance
- • Real time reporting and quality dashboards
- • Support for virtual desktop (VDI) environment
- • 24 x 7 global customer care
- • Bring Your Own Carrier support
- • Hybrid integration to legacy PBXs
- • SMS & MMS
